What People Are Saying

Hello Jason,

Connie and I want to thank you. The new laminate floor in our house turned out great, and we want you to know the installation process with Trevor Drake made it even greater. Trevor was polite and professional and made the whole installation as comfortable as could be. I will surely recommend your business in the future.

Thank you, your sales staff, and your installer for your work.

Sincerely, Connie G. & Steve G.

We just had our bathrooms re-tiled by North Coast Floor and Tile. From the moment we walked into their establishment until the time the installer had finished the job, we were treated with courtesy, professionalism, and care. The job they did for us was not just good, but perfect, and the installer stayed well after dark because, as he said, "I want to finish this project for you so that you can use your bathrooms, and I want to do it right." This company has my full vote of confidence, and I look forward to their installing our new carpet in the spring.

-Allan E

A little more about the two men who were out yesterday. I don't think I can say enough great things about them but I will try. They arrived on time, they were enthusiastic about the project, and completely understood the areas after I walked them through. They were very courteous, very respectful of the house as it is in different phases of being finished and the area they needed to walk through to get to the deck is finished, they remained dedicated to their work (they were on the deck for nearly 5 hours), and when unsure they came to me for clarification without hesitation. They finished by showing me where the seams were, and they gave me advice on care of the carpet and waiting for it to set. True professionals, and their effort and final product really made me happy I chose Carpet Express. Please give them a pat on the back, and I expressed my gratitude to them when they left. They were great!

-Phil Y

I spent the last week finding carpet for my home. After checking out different carpet outlets I was fortunate to connect with Kerry McNally at North Coast Carpet. Not only did she know her stock and all options but her decorative sense and recommendations were beyond helpful. Her help and advice from saving costs to color and style made this process positive and fun.

-Patricia G

The service we received was superb from selection of product to installation. Professional sales staff and installation crew. Jason the sales person and Zadok the installation person did an excellent job. My wife and I highly recommend Carpet Express.

-Bob A

Carpet Express did such an awesome job from beginning to end!!! Loved coming home from vacation to new floors -love, love, love !! The whole team rocks!

-Andie U

Last month (Oct 2016) we had all new flooring installed in our home using Carpet Express. We searched other flooring vendors and Carpet Express was exceptional in their service, workmanship, and technical support. The process is somewhat unnerving, especially when the demolition is taking place, but Jason, Miranda, and Enrique were great at helping us through everything. Luis and Carlos were masters at removing the old flooring and Stefan, Chris and Jeff did a wonderful job installing the new floors.

For those of us who look at floor samples and try to find the perfect match, I don't believe you'll find a better vendor who will help you make the right decisions. We are very pleased! A huge thank you to Jason and the crew!

-Hal R

Had the house completely done, hickory floors and tile. Cheyne and Chris did a outstanding job and were a joy to work with. They went out of there way to match my schedule , great guys . Would use them again in a heartbeat.

-Bob D

My hardwoods are amazing.. Jason and his crew did an excellent job with the hardwoods in my home. Customer service can't be beat in Humboldt.

-Jason M

I am sharing this on behalf of Wildberries Marketplace in Arcata. We have always had positive and valuable service from Carpet Express and have used them exclusively over the years whenever we have flooring concerns and/or needs. We recently worked with Carpet Express for a major renovation job in our Deli and Meat Departments and coordinated a ONE DAY project so that we would have minimum downtime due to the loss of sales with having to close these two areas of our operation for the flooring replacement work. Carpet express came through big time and overcame significant obstacles to ensure that their work was completed in time for us to restock these two areas of our store and be up and running while missing only the one day in sales. Every objective was met and their work was of the highest quality leaving nothing to chance nor anything in less than stellar condition. This was an expensive and challenging one day project and Carpet Express approached with commitment and dedication to providing the highest quality of service and expertise. We highly recommend this company from their years of tremendous service to our store, and this latest project not only confirmed what we already had experienced but took their reputation to a whole new level with their unstoppable and dedicated crew.

-Aaron G